PRIVACY NOTICE

Thank you for choosing Willow & George. We are committed to protecting and respecting your privacy. We want to be transparent in how we collect and use your data, in accordance with the General Data Protection Regulation (GDPR).

  • We may collect and process the following information:

    ● Personal information: Including but not limited to your name, contact details, shipping address, and payment information, which are necessary for completing transactions and delivering your purchases.

    ● Account data: Information provided during the creation and management of your account on our website.

    ● Communication data: Correspondence, enquiries and feedback you provide when contacting us.

    ● Website data: Information about your interaction with our website collected through cookies and similar technologies.

  • We use the collected information for the following purposes:

    ● Transaction Processing: To process and fulfil your orders and transactions.

    ● Account Management: To manage your account and provide personalised services.

    ● Customer Support: To respond to your enquiries and provide assistance.

    ● Marketing: Only with your consent, to send you promotional materials and updates about our services.

    ● Website improvement: To analyse website performance and enhance your online experience.

  • We will never sell or lease your personal information to third parties. However, we may share your data with organisations such as shipping companies and payment processors to fulfil your order.

  • Under GDPR, you have the right to:

    ● Access: Request access to your personal information that we hold.

    ● Correction: Correct any inaccuracies in your personal data.

    ● Deletion: Request the deletion of your personal information.

    ● Restriction: Restrict the processing of your personal data.

    To exercise these rights or for any privacy-related enquiries, please contact us at hello@willowandgeorge.com

  • Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

  • We reserve the right to update this Privacy Policy to reflect changes in our practices and legal requirements.